One Solution, Multiple Tenants, White-Label Ready
Core Features
Multi-factor authentication
Added Security Layer! A code is sent to your phone to make sure only the right people get access to the system.
Firewall Management
Automatically blocks unsafe internet traffic to keep your network safe from hackers.
IP Phone Auto Provisioning
Automatically sets up your desk phones for you. Your team saves time, avoids errors, and can start making calls right away.
Inbound Call Centre Management
Easily manage your incoming calls. It includes hold queues, live monitoring, and tools to help your agents handle calls smoothly.
Intelligent Call Handling
Efficient call routing using smart features such as IVR, time conditions, call forwarding, voice menus, ring groups, and business hours to perfectly direct your calls to the right person.
Webphone/ SIP Phone/ WebRTC Webphone
Make and receive secure phone calls directly from your web browser, and no extra software or physical phones are needed.
SMS & MMS
Stay in touch with your clients by sending or receiving messages, sharing updates from the same platform.
Multi-tenant
Just one dashboard for managing several different clients. Each client has their own private portal to use.
AI Assistance
Your PBX can talk now! It has a chatbot inside. You can ask about today's call logs, missed calls, or call settings, give a command and get instant answers.
Get Reports In Your Inbox
With PepperPBX, your daily call reports get in your inbox every day, with details like missed calls, voicemails, failed calls, etc.
Top Reasons to Choose
Multi-Tenant PepperPBX
- Smart Dashboard
- GUI Firewall Management
- Multi-factor Authentication (SMS, email, 3rd party authenticators)
- Monitoring Window (Inbound Call Center)
- IP Phone Provisioning
- Call Center Environment set-up for inbound calls
- BLF and DND support
- Conference
- Contacts
- Fax Server
- Follow Me
- IVR Menus
- Ring Groups
- Time Conditions
- Music on Hold and Streams
- Call Barge / Eavesdrop
- Call Block
- Call Broadcasting
- Call Detail Records
- Call Forward / Waiting
- Call Flows
- Call Parking
- SMS/MMS*
- Call Transfer (Attended and Blind)
- Call Queues
- Voicemail
- WebRTC*
- Multi User and Group Management
- Call Recording
- Missed Call Notification (via email)
- Completely Cloud-based Web App Solution
*Requires additional development.
Manage your VoIP calling operations easily with Multi-tenant PBX system
Additional Features
At Vindaloo Softtech, we don’t stop at advanced, but we go beyond! Have a look
- Call Block
- Call Forward/Waiting
- Call Broadcast
- Call Recording
- Call Detail Records
- Call Parking
- Call Transfer (Attended & Blind Transfer)
- Contacts
- Call Barge/Eavesdrop
- Smart Dashboard
- IVR Menus
- Music on Hold
- Missed Call Notification
- Queues
- Conference
- Phrases/ Announcement
- BLF/ Presence
- Voicemail
- Fax Server
- Extensions
- Gateways
- Destinations (DIDs)
- Dialplan Manager
- Inbound Routes
- Outbound Routes
- Email Templates
- Email Logs
- Email Queue
- User Logs
- Number Translation
- Dial by Name
- Call Return - Call back the last incoming number
- Record a Message
- Redial
- Talking Date Current Server Date
- Talking Time Current Server Time
- Wake-Up Call
- Enable/Disable DND
- Speed Dial
- FreeSWITCH Connects to Cluecon Weekly Conference
- Extension Page a Specific Extension Intercom
Integration
Zoho Integration
Explore our next-level integration feature. You can connect your phone system directly to Zoho CRM so that you never have to toggle between screens. That’s, of course, tiring. Every call, clear and client interaction here is automatically saved in one place. This will help your team provide faster and more personalised customer service. Are you ready?
WhatsApp Integration
Wait! Your PepperPBX can do that now. You can now integrate your WhatsApp with PepperPBX. So that your team can manage WhatsApp chat, build templates for utility, marketing, etc. Moreover, you can send or schedule campaigns to multiple customers, all from inside your PepperPBX. We made it easier for you. You don’t have to switch apps, COZ you can do everything right in your PBX.
Easy to use and simple to manage
Highly secure and scalable solution
Real World Application
Screenshots
Technology Foundation of Multi-Tenant PepperPBX
Web Service
Framework
VoIP Framework
Database
PepperPBX FAQs
- PepperPBX is a multi-tenant IP-PBX software that operates on the VoIP protocol. It is available in both on-cloud and on-premises and is designed to handle inbound and outbound calls efficiently.
- PepperPBX goes beyond basic phone calls, offering advanced features to streamline your business operations. These include firewall management, monitoring windows for inbound call centers, SMS/MMS support, a built-in web phone, multi-factor authentication, and much more.
- Absolutely! PepperPBX includes a reseller module for efficient user management. This module provides the features and tools resellers need to manage their customers effectively.
- Yes, PepperPBX prioritizes uptime with a failover mechanism. To achieve high availability, you can purchase additional licenses. These licenses would be deployed in separate data centers, ensuring seamless service even if one data center experiences an issue.
- Yes, PepperPBX can be integrated with any CRM upon client request. However, this will require additional customization and development work.
- Yes, PepperPBX supports a wide range of in-built IP phone templates and auto-provisioning functionality. If your IP phone is not on the list, we can add it with some customization upon your request.
- Yes, You need to do the configuration for auto-provisioning from the device for the first time, where you have to add the device provisioning URL, username & password to the device. Then you can make any changes in PepperPBX related to the auto provisioning. You can also configure an IP Phone using a URL only, but it is not advisable for security concerns.
- No, you can create as many extensions and users as you need. There are no limitations, although it primarily depends on your hardware setup.
- Yes, you can configure the E911 gateway and add an Outbound route to dial Emergency calls.
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